Terms of agreement

Who we are

Suggested text: Our website address is: https://nora-aurora.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Suggested text: Visitor comments may be checked through an automated spam detection service.

This www.nora-aurora.com Services Agreement is between Customer, an organization or employer on behalf of itself, and Nora-Aurora.

By booking any session or trajectory, the client declares to be of sound mind and is legally allowed to make decisions. By contacting us, the client declares that they are currently not experiencing a psychotic episode, nor have received any recent serious psychiatric diagnoses. The client declares not to suffer from severe depression and is not experiencing suicidal thoughts and/or tendencies. We do not offer, nor claim to be offering, any psychiatric or psychological treatments. If the client contacts us despite any of the above being present, we do not claim any legal responsibility and the client will not be able to hold us accountable.

Nora-Aurora is a project-based company, under registration of the company Altaïr Begeleiding, Located in Rotterdam, the Netherlands, KVK: 65160800. Because Nora-Aurora offers psychology-based advice and does NOT offer psychological/psychiatric treatment, we do not require an active, local license. We do however meet the educational standard and certificates required to offer our services. If you have any questions or concerns about this, please contact us

The Client agrees to provide accurate information and to keep this information up to date when using the services of www.nora-aurora.com. 

The Client agrees to respect the Therapist and their professional boundaries.

The Client agrees to respect the confidentiality of the information and communication shared between the Client and the Therapist.

The Client agrees to provide payment for services rendered in a timely manner.

The Client agrees to notify the Therapist at least 24 hours in advance if they need to reschedule or cancel an appointment. If this timeframe is not met, the client must pay 50% of the payment as compensation. 

The client understands that Nora-Aurora is a donation-based platform, where the range is suggestive and payment is not obligatory. However, Nora-Aurora is allowed to decide how many complimentary sessions are offered per person and is allowed to decline any client without stating a reason. 

The Client agrees to not use any of the Therapist’s services while under the influence of alcohol or drugs.

The Client agrees to understand that the Therapist is not a medical doctor and is not able to provide medical advice or prescribe medication. 

The Client agrees to not use the Therapist’s services for any illegal activities.

The Client agrees that Nora-Aurora is under no obligation to keep any written files regarding the client. Files that are made are strictly confidential and will not be shared with a third party unless required by law (see PRIVACY). Nora-Aurora is allowed to delete files within any desired timeframe. If Nora-Aurora decides to take notes, the client is free to request them. After the file is received, its protection is the client’s responsibility. Deletion of files can be requested at any time and must be fulfilled by Nora-Aurora within 48 hours. 

The Client agrees that they are solely responsible for their own emotional and physical health.

The Client agrees to use the services of www.nora-aurora.com at their own risk.

PRIVACY

Nora-Aurora is committed to protecting the privacy of our customers. We do not share any personal or financial information with third parties unless required by law. Any information collected such as name, address, payment information, and demographics is kept secure and confidential. We use encryption to protect all data collected on our website. We also require Therapists to follow strict confidentiality guidelines as outlined in their professional agreements. If you have any questions or concerns about our privacy policy, please contact us.

 

AURORA VOICES TERMS OF AGREEMENT

By joining the Aurora Voices project and participating in our community, you agree to abide by the following terms and conditions:

  1. Recording Prohibition: Participants are strictly prohibited from recording, reproducing, distributing, or using any part of the discussions and content shared within the Aurora Voices community. Any breach of this rule will result in immediate removal from the community and possible legal action.

  2. Aurora Recordings: Aurora reserves the right to record all discussions and interactions within the community. These recordings are primarily intended for safety purposes and to monitor the quality of interactions within the group.

  3. Use of Recordings: Aurora may decide to use the recorded content in part or full for publishing on YouTube or other platforms. While individual voice permissions will be sought wherever possible, Aurora reserves the right to use anonymized voice-modulated versions of the recordings as it deems fit.

  4. Non-Therapeutic Nature: Aurora Voices is a mental health community, not a therapeutic group. Individuals with severe mental health conditions that may potentially burden the group or disrupt the community dynamics are not permitted to join.

  5. Age and Responsibility: All participants in the Aurora Voices community must be of legal adult age, emotionally stable, and willing to assume responsibility for their contributions and interactions concerning mental health topics.

  6. Limitation of Liability: Aurora or its representatives are not responsible or liable for any personal distress, emotional responses, or actions resulting from the discussions within the Aurora Voices community. All participants engage in discussions at their own risk

  7. Moderator Discretion: A moderator chosen by NORA AURORA has the right to mute or remove anyone from the meeting at their discretion, without having to provide an explanation. This is done in the interest of preserving the harmony and productivity of the group.